Privacy policy
How we handle the information you send us.
Last updated:
This policy explains how Doci's Italian Tiles & More LLC ("Doci's Italian Tiles", "we"), based in Bristol, Connecticut, handles information sent through this website.
What we collect
When you use our quote form we collect what you type in: your name, company, email, phone number, project location, project type, approximate square footage, timeline, your message, and any file you attach.
How we use it
We use it only to answer your request and prepare a quote. We don't sell it or use it for advertising.
Who sees it
This website is hosted by Namecheap, Inc. in the United States. When you send the quote form, a script on our web server checks it and emails your request through our business email service (Namecheap Private Email) to geik@docisitaliantiles.com and leke@docisitaliantiles.com. Any file you attach is sent along with that email. Form submissions are not stored in a database on the website; they are kept only in our email inboxes. The server also keeps a short technical log of form events (for example, that a request was sent or why one was refused). That technical log doesn't include anything you typed, and it is deleted automatically after about 30 days.
Spam protection
To keep out automated spam, the quote form uses Cloudflare Turnstile, a service from Cloudflare, Inc. When you open the form, Turnstile runs a short automatic check in your browser, and when you send it our server asks Cloudflare to confirm the check, passing on your IP address. Cloudflare receives technical information such as your IP address and browser details; see Cloudflare's privacy policy. Our server also keeps a short-lived, pseudonymized record to stop repeated submissions: a salted hash of your IP address (not the address itself) with the times of your recent requests, and a daily total for the whole site. It holds no names or messages and is used only for rate limiting. Per-visitor records unused for a day are deleted automatically the next time someone sends the form.
Cookies and analytics
Our own pages don't set cookies, and this website doesn't use analytics, advertising or tracking tools. The spam check on the quote form is run by Cloudflare, as described above. Turnstile's check may store a cookie or local-storage data for challenges.cloudflare.com in your browser. Cloudflare uses it to tell people from bots, as described in its own privacy terms.
How long we keep it
Quote requests are kept in our email inboxes for as long as we need them for your project and our business records. The form's technical log is deleted automatically after about 30 days.
Your choices
To see, correct or delete what you sent us, email geik@docisitaliantiles.com or call Leke Doci (Owner) at 860-378-9950 or Geik Doci (Project Manager) at 860-863-7858.